A word from our founder

“We live in a time where to have a life crammed to the hilt is considered a success story. But with all this pressure, so many of us have nowhere to go to meet and talk about it. Frazzled Cafe is about people coming together to share their stories, calmly sitting together, stating their case and feeling validated as a result. Feeling heard, to me, has always been half the cure.”

      Ruby Wax


The inspiration for Frazzled Cafe came from our founder and patron Ruby Wax’s experiences during her best-selling book tours and theatre shows for Sane New World and A Mindfulness Guide for the Frazzled. Ruby encountered thousands of people who wanted to talk and feel connected and whenever Ruby asked an audience if they wanted to speak, they always did! 

Ruby sensed a real need for a place where people could connect with peer-to-peer support to help cope with the overwhelming stresses of modern life. This is what motivated her to create Frazzled Cafe.

Frazzled Cafe meetings provide a ‘talk-in’ place where people who are feeling frazzled can meet fortnightly to talk and share their personal stories in a safe, anonymous and non-judgmental environment - a place where it's ok, to not be ok.

We are supported by Marks and Spencer who provide their café spaces in selected stores to host Frazzled Cafe meetings after hours, when the café is closed to the public but the store remains open. In some locations our meetings are also held in M&S in-store community rooms. Meetings typically last 90 minutes and have a regular facilitator to make sure everyone feels safe and has a chance to talk, if they want to.

Frazzled Cafe meetings are not about therapy. They provide a space where people can talk openly with others who understand how they are feeling, without worrying about judgement. What is said in the meetings stays in the meetings and there is no need to answer “fine” if asked “how are you?”



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We are registered charity and greatly appreciate any financial support. 

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